State Farm® Insurance Agent Darcy Hansen
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kim Holberg
April 30, 2025
5
out of
5
rating by Kim Holberg
"Torri Betts was a tremendous help. She is very knowledgeable, kind, caring, and efficient. Torri was able to save me over $1000 on my home owners insurance and $150 per month on my auto insurance! So glad I made this call. Thank You Torri."
We responded:
"Kim -- thank you for the info on this sweet 5 star review! We are so glad you made the call as well because saving money feels so good! Welcome to our State Farm Family!"
Lisa Smith
April 30, 2025
5
out of
5
rating by Lisa Smith
"Torri is such a pleasure to work with. She is extremely helpful and expedient. We found the rates to be very competitive and customer service is outstanding!"
We responded:
"Lisa - Torri is all of the wonderful things you said! I am so thankful you had such a good experience and are so blessed to call you our State Farm customer!"
Brian LeFebvre
April 24, 2025
5
out of
5
rating by Brian LeFebvre
"Heather Oster looks out for her clients! She made sure to reach out when she noticed policies that needed review and was knowledgeable, pleasant, and so very helpful. Highly recommended to others!"
We responded:
"Brian - you are right about Heather as she does look out for her customers! We are so glad you were able to have a great experience and recommend Heather and our office! Thank you for allowing us to serve your insurance needs!"
Joan Moore
April 4, 2025
5
out of
5
rating by Joan Moore
"Very friendly and answered all of my questions"
We responded:
"We really enjoyed having you in the office and getting to know you better. Thank you for allowing us to serve your insurance needs and we are excited to have you as part of our State Farm family! Also, thank you for blessing us with a 5 Star review!"
Kevin Clark
April 3, 2025
5
out of
5
rating by Kevin Clark
"Outstanding service"
We responded:
"Kevin - Heather does provide outstanding service and we are so happy you have chosen us for your insurance provider. Please don't hesitate to call or stop in and thank you so much for the 5 star review!"
Hunter Green
April 2, 2025
5
out of
5
rating by Hunter Green
"Heather has great customer service and should get a bonus. :)"
We responded:
"Hunter - you are correct, Heather does provide great customer service, and she will get a bonus! Thank you for allowing us to serve your insurance needs! "
Brian Russo
March 31, 2025
5
out of
5
rating by Brian Russo
"Very professional and prompt. Up to the task. Will recommend to others. B"
We responded:
"Brian - thank you for allowing us to serve your insurance needs! I know Heather has enjoyed working with you. You are a special part of our State Farm Family!"
Josephine Johnson
March 13, 2025
5
out of
5
rating by Josephine Johnson
"Darcy Hansen and her office does a phenomenal job helping me and my client securing and finding the best insurance for our needs. The customer service is amazing and we are always looking valued and helped right away!"
We responded:
"Josephine - I truly enjoy working with you and the work relationship we have built working on the Roy's insurance. Thank you sooo much for the kind words as I do strive to be just as you have said."
DfLlegacy
March 3, 2025
5
out of
5
rating by DfLlegacy
"Ty heather!! Great service"
We responded:
"Thank you for blessing us with a 5 Star Review...Heather does deserve it! It was great to see you and allow us to serve your insurance needs! Stop in anytime!"
Nancy Gunset
February 26, 2025
5
out of
5
rating by Nancy Gunset
"We were referred to Torri Betts at the Darcy Hansen State Farm Agency and are incredibly grateful for the opportunity to work with her. Torri exemplifies professionalism, expertise, and meticulous attention to detail. Her commitment and eagerness to go the extra mile in helping us was remarkable and greatly appreciated. We deeply appreciate her exceptional service and look forward to working with her for all our insurance needs."
We responded:
"Nancy - your words are a blessing to us! Torri is awesome, smart and know she is enjoying working with you on your insurance needs! Thank you for sharing what a great experience you have had with Torri. Welcome to our State Farm Family!"
Jay Luteytoons
February 24, 2025
5
out of
5
rating by Jay Luteytoons
"Heather was so helpful, efficient, and such a hoot! When things get frustrating, Heather is the person you want to help you through it. Can't recommend this State Farm location enough!"
We responded:
"Jay - I am so thankful your experience working with Heather was a good one! She does have a great personality! And we thank you for this awesome review!"
Kathryn C.
February 13, 2025
5
out of
5
rating by Kathryn C.
"We wanted to leave Travelers because pre 2025 they were GOUGING us, then in 2025 they increased our Homeowners by an additional 40% - no claims history !!! So we decided to explore a local insurance option. Torri Betts was amazing from our first conversation. First, she patiently spent time on the phone giving us rough figures for our 4 different insurance policies. Next she was very nice to work with when we came in to the office in person to officially transfer our business. This office is pleasant, everyone is friendly, and Torri herself is wonderful. Down to earth, professional, personable, helpful, she made the transition easy. AND.... she saved us over $1200 a year...!!!.... with much much better coverage than we had before. I would never have understood that we were underinsured on top of overpaying had we not taken the time to speak with her. I highly recommend this office and this agent."
We responded:
"Katie - your words are music to my ears! What we were able to provide for you is exactly how you should be treated and even better that you saved so much money. This is only the beginning as we will be here to serve your insurance needs and please know we are so happy to have your insurance with our office! Torri is great and I know she sure enjoyed working with you and Tom."
Denise Erhart
February 12, 2025
5
out of
5
rating by Denise Erhart
"Awesome customer service and awesome products!"
We responded:
"Denise - we are blessed to have you as a customer and the 5 Star review you gave to our office! You were a great customer to work with and I look forward to serving your insurance needs in the future! Welcome to our State Farm Family!"
Debbie Hyatt
February 3, 2025
5
out of
5
rating by Debbie Hyatt
"Torri was very wonderful to work with She is very knowledgeable and kind always had the answer to any of my questions that would arise..I not only have my vehicles and homeowners, but she helped me set up life insurance policies for each one of my grandchildren I highly recommend her … She is the best"
We responded:
"Our hearts are so full knowing what a great experience you have had with Torri helping you with your home, auto and life insurance policies. Torri is as great as you stated and all of us here in the office are looking forward to many years of friendship and taking care of your insurance needs!"
Pam Cordis-Gann
January 23, 2025
5
out of
5
rating by Pam Cordis-Gann
"Fantastic customer service from Heather!"
We responded:
"Hi Pam - thank you so much for the 5 star review and the kind words about Heather. We are so thankful to have you and your family as part of our State Farm family!"
Cheryl Burgmeier
January 15, 2025
5
out of
5
rating by Cheryl Burgmeier
"Very caring and understanding of our concerns and needs. Our previous insurance was more than doubling our homeowners! Not only did we get a better rate, but State Farm raised the value of coverage. Our vehicle rates & coverage are also better. We had the pleasure of working with Darcy directly."
We responded:
"Chuck & Cheryl - I am so thankful to call you friends and now I get to take care of your insurance needs. It is always a pleasure when State Farm's rates are champions over other insurance companies. Thank you for trusting in us!"
Phyllis Kenley
January 10, 2025
5
out of
5
rating by Phyllis Kenley
"Loved working with Torri. She is attentive, knowledgeable, very pleasant and professional. Torri made us feel comfortable with our decision to change. We appreciate the fact that she’s quick to respond to any questions or concerns and she got us the best prices for homeowners and auto. She also pointed out that we did not have enough coverage for our homeowners to rebuild in case of a disaster. I would highly recommend her!"
We responded:
"Phyllis - everything you have said is what we want our customers to experience. Thank you so much for sharing a 5 star review and the great ways Torri has been there for you with your insurance needs! Welcome to our State Farm Family!"
Gordon Sellers
December 27, 2024
5
out of
5
rating by Gordon Sellers
"We set up a policy with Torri. Loved the service, atmosphere and the location. Highly recommend them for a service and their conveniently located office in town."
We responded:
"Gordon - thank you for blessing us with a 5 Star review! Torri is excited to work with you and Lori on your insurance needs. Don't hesitate to stop into the office and thank you for allowing our team to serve your insurance needs!"
mr nobody
November 19, 2024
5
out of
5
rating by mr nobody
"Heather was wonderfully efficient, proficient, professional, and delightfully friendly. Tory and Darcy were also very helpful and friendly. I will not hesitate to recommend this office to Anyone needing insurance. Dealing with them was/is a most pleasant experience."
We responded:
"Well, you are SOMEBODY to us! Your kind words for Heather are a great reflection of who she is. Thank you for the sweet words for the three of us and your recommendation. We are so blessed to hear that you had a pleasant experience with our office! Happy Holidays and welcome to Darcy Hansen State Farm!"
Pam Jolly
November 15, 2024
5
out of
5
rating by Pam Jolly
"Very responsive & awesome communication!! Really made our needed changes simple & easy to understand!!"
We responded:
"Pam - thank you so much for the 5-Star Review! It means so much that you are happy with the communications our office has provided to you. We look forward to serving your insurance needs and are happy you are part of our State Farm family!"
Neil Overfelt
November 8, 2024
5
out of
5
rating by Neil Overfelt
"Heather was very helpful and very timely. Just what we needed when insurance wasn’t something I wanted to spend my time on…nice to know I’m getting covered by people who care about my family and my time."
We responded:
"Neil - thank you for allowing us to serve your insurance needs! Heather has enjoyed working with you and we are glad you are part of our State Farm family here in Montana. Stop in anytime!"
Bruce Cummings
November 7, 2024
5
out of
5
rating by Bruce Cummings
"This office has a true ‘home town’ feel and combines that with valuable counsel, guidance, and service. Our experience with Darcy and Torri has been wonderful and we’re looking forward to working with them for years to come."
We responded:
"Bruce - thank you so much for the awesome 5 star review and your kind words! Torri has really enjoyed working with you and Cheryl and we are so blessed to call you part of our State Farm family! We look forward to the many years ahead of also calling you friends..."
Betsy Saylor
November 2, 2024
5
out of
5
rating by Betsy Saylor
"Fast, friendly & local. Can't ask for more!"
We responded:
"So happy to hear from you Betsy! Thank you for the 5 Star review! Having you as a customer is a real blessing to Heather, Torri and I. We look forward to serving your insurance needs!"
Hailee Betts
October 31, 2024
5
out of
5
rating by Hailee Betts
"Darcy’s office and staff are so welcoming and friendly! I highly recommend the whole team who all provide careful attention to detail and excellent customer service!!"
We responded:
"Hailee - thank you for your kind words and knowing that we are here to serve your insurance needs with careful attention to detail and allow us to provide you with excellent customer service. You are special to us!"
T C
October 29, 2024
5
out of
5
rating by T C
"Heather was very wonderful in getting me set up with home and motor vehicle insurance. I appreciate her time and assistance in getting the policy where I could financially afford and was very kind in answering all my questions! I look forward to having State Farm Insurance, and having insurance where you know the person who answers the phone is going to be kind and willing to help. Thank you Heather for all you do!"
We responded:
"Tami - Heather has told us how much she has enjoyed working with you! I am so happy to hear you have had such a good experience with Heather and Darcy Hansen State Farm. Heather and our team is looking forward to serving your insurance needs. Heather is great and we appreciate your kind words..."